South Lakes BMW's Magnificent 7
This week at South Lakes BMW we celebrate the achievements of 7 fantastic members of our aftersales team, who have recently completed their BMW Certification programmes.
At Lloyd, we are passionate about creating and delivering exceptional customer experiences. To help us maintain the quality of service we pride ourselves on, our expert team partake in regular manufacturer training to expand on their knowledge and ensure your BMW continues to remain a BMW throughout.
Seen here is our South Lakes Aftersales Manager, John Stephens (pictured far left) and Service Manager Mike Hadwin (pictured far right), presenting the team with a celebratory bottle of fizz. A small thank you for their hard work and continued commitments to improving their knowledge to provide Lloyd customers with first-class customer service.
Seen Left to right are:
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Alistair Millington, Parts Manager – recently passed the BMW Line Manager Certification programme.
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Alfie White, Service Technician – completed his BMW Technician Apprenticeship with a Merit and is now a Certified BMW Service Technician.
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Ben Park, Parts Advisor – completed his BMW Customer Service Apprenticeship with a Distinction pass and is now a Certified BMW Parts Advisor.
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Leno Massimo, Service Technician - passed his BMW Service Technician Assessment and now a Certified BMW Service Technician.
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Oliver Postlethwaite, Service Advisor - completed a BMW Customer Service Apprenticeship with a Distinction pass and is now a Certified MINI Service Advisor.
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Marcel Motyka, Service Advisor - completed his BMW Customer Service Apprenticeship with a Distinction pass and is now a Certified BMW Service Advisor.
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Alan Wain, Workshop Manager - completed the BMW Line Manager Certification programme.
When asked about these achievements, Aftersales Manager John Stephens commented:
"Here at Lloyd South Lakes, we are committed to supporting everyone in the team to realise their full potential, and we invest heavily in apprenticeships, training and manufacturer certification programmes to enable the team to grow and develop their skills. These recent achievements are the latest in a long line of successes within the team here, and we know they're the result of dedication and hard work from each individual and collectively as a team. Congratulations to them all and we look forward to seeing them continue to develop in the future."
Congratulations to everyone listed, we are delighted to see so many members of the team continue to complete their respective programs, testaments to our continued commitment to training and delivering first-class customer service.
For more information on our Lloyd South Lakes retailer, click here.
