Meet the Team at Lloyd Used Car Centre!
If you’re looking for a quality used car in Carlisle, then look no further than Lloyd Used Car Centre! From the friendly faces in our sales department to the hard-working staff behind the scenes, everyone here is dedicated to helping you find the perfect car and keeping it running like new. Keep reading to get to know the amazing Lloyd Used Car Centre team!
Meet Roy, our Head of Business!
Roy Holliday - Head of Business
What’s your favourite thing about your role as Head of Business at Lloyd Used Centre?
“I’m really proud of how the business and team have grown over the last 4 or 5 years, and being part of that team. We have a real following of customers who know our cars all come from part exchanges within Lloyd Motor Group, and are all supplied with 12 months’ warranty and roadside assistance. It’s a busy little site, but everyone there helps each other and has a real team ethos!”
What’s one thing on your bucket list that you really want to do?
“I would love to get my skipper’s licence and take my family on holiday sailing between Greek islands”.
Meet the Managers!
Richard Naylor - Sales Manager
What advice would you give someone wanting to start their career in the automotive industry?
“My advice would be to start gaining knowledge of cars and different brands as soon as you can, as product knowledge is key to being successful within the motor trade”.
What’s your favourite way to spend a weekend?
“The weekends are usually our busiest time, but when I do have some time off I like to walk in the Lake District”.
Andrew Twentyman – Service Manager
Can you tell us about your career journey with us, from where you started to how you got to where you are today?
“I started with Lloyd Motor Group in December 2015 as a Service Advisor at Lloyd BMW. I then moved over to MINI and shortly after became MINI Assistant Service Manager. I then moved to the other side of the business as the Lloyd Used Car Centre Aftersales Manager. This was around March 2022, where I took on Lloyd AllRoad and Lloyd Used Car Centre soon after”.
What’s one thing on your bucket list that you really want to do?
“A bungee jump is on my bucket list as I’ve done a skydive. The older I’m getting the more scared I am!”
Meet our Sales Executives, Andrew & Martin…
Martin Wolf – Sales Executive
Talk us through a typical day in your role.
“My typical day involves meeting and greeting customers on-site and over the phone, helping them through their car buying journey. I help my customers find out which car suits their needs best and organise test drives, offer funding options, take deposits, follow cars through various stages of preparation and organise delivery”.
If you could have a virtual coffee with any famous person, who would it be?
“Probably Jeremy Clarkson – he seems an interesting person”.
Andrew Kirk – Senior Sales Executive
Tell us about your career journey, from where you started to how you got to where you are today?
“I started in the Motor trade in a sales job when I was 19, and that’s been me since! I worked in 3 garages in Dumfries, before getting a Sales Executive job with Lloyd Used Car Centre, being promoted to Senior Sales in June this year”.
What’s your favourite way to relax after a busy workday?
"I have a 45-minute drive home, so this is my relaxing time before getting home to my wife and 3 young boys! I enjoy a game of golf and spending time with my family, and the odd pint”.
…And Kyle & Reece!
Kyle Gibson – Sales Executive
What do you enjoy the most about being a Sales Executive?
“The best thing about being a Sales Executive is helping people find their new car, and seeing how happy they are when they collect them!”
What was your first car and what do you drive now?
“My first car was a MG ZR 1.4 Petrol in blue - great car! I now drive a Kia X-Ceed which is really nice”.
Reece Bone - Sales Executive
What is your favourite part about your current role?
“My favourite part at working at Lloyd Used Car Centre is meeting new people every day. With the choices we have, you get to meet customers who are first time buyers all the way to customers who tell us it’s their last car. Also, the team we have here is a massive family, and you can feel that when you walk in the door every day”.
Tell us 2 Truths and 1 lie about yourself!*
- “I have lots of tattoos”.
- “I’m good at golf”.
- “I’m a plasterer by trade”.
Meet Barbara, Our Sales Administrator!
Barbara McBurnie – Sales Administrator
Talk us through a typical day in your role as Sales Administrator.
“A typical day would start with the banking from the previous day, uploading the deals to our systems. Our Sales Team meeting is at 8.30am (prompt) – in these meetings I get all the information I need for the next two days for invoicing cars to our customers.
“My emails are always busy with vehicle purchases from within Lloyd Motor Group – every day differs with how many. Through the day I will speak to other dealerships regarding dealer transfers and queries, speak to customers in the showroom and be the hostess with the mostess! It's always busy at Lloyd Used Car Centre”.
What’s your favourite way to spend a weekend?
“I have 2 horses, so a lot of my time is taken up with them, exercising and looking after them. I also have a 3-month-old grandson – I see him whenever I possibly can. Again, always busy!”
Meet Connor, our Aftersales Coordinator!
Connor McFarlane - Aftersales Coordinator
Why did you want to work for Lloyd Motor Group, and can you tell us about your career journey with us so far?
“I had not only heard how much of a great company it is to work for, I also wanted a full career change to the previous industries I had worked. I wanted something that would provide me with career progression, job stability, social gatherings and a work-life balance.
“When I joined the industry in 2018 as a vehicle progressor at Lloyd Honda, I was completely new to it, but came into it with an open mindset and was determined to absorb as much information as I could. I was a vehicle progressor for 2 years when an Aftersales Coordinator role became available. I sat down with Roy, our Head of Business, and had a chat, and agreed I would trial the job as a Coordinator. From the first couple of days, I was hooked and have never looked back since!
“This really hit home that Lloyd Motor Group, as big as we are, don’t lose sight of their staff’s goals and ambitions. It’s clear that the business's values are paramount and understood by everyone, and are at the heart of all directors, management and staff”.
Tell us something about yourself that most people won’t know.
“Where do I begin! I’m a Padbrat, which is an army term for Army Kid, so growing up life was hectic but also rewarding and humbling. I was born in Germany, and we moved around every time my dad got promotion or posting (Move), which was both exciting and emotional – this meant new schools, homes, and making new friends.
“Leaving friends every few years made me appreciate what I had around me and made me learn how to adapt. You grow up a lot quicker than most kids your age - my dad would sometimes be working away, so I learned how to become more responsible. The skills, mindset and determination are something I can take away from this, and that’s what has brought me to where I am today!"
Meet our Vehicle Progressors, Gary and Ben!
Ben Amato – Trainee Vehicle Progressor
Talk us through a typical day in your role.
“My typical day at Used Car Centre mainly involves helping the salesmen move cars as well as helping Gary get all new stock all up to date, making sure cars get valeted, getting cars photographed and updating all selling platforms”.
What superpower would you like to have and why?
"A superpower I would like would have to be something to do with Space and Time - being able to travel anywhere would be amazing".
Gary McDonald – Vehicle Progressor
What do you enjoy most about working at Lloyd Used Car Centre?
“Seven years ago, I started work at Lloyd BMW Carlisle valeting customer vehicles, and worked my way to being the first vehicle progressor at Lloyd Used Car Centre. The role can be demanding but it’s thoroughly enjoyable. Working with a small close-knit team is what makes the job so good”.
What's your favourite hobby or activity outside of work?
“I was previously a Baker for 20 years! I started an apprenticeship a well-respected Baker specializing in organic and gluten free produce, but I have always had a passion for vehicles - in particular Suzuki Motorbikes from the 80 and 90s.
“Other hobbies include spending time with my family which generally involves a lot of driving, usually to karate competitions up and down the country. I also recently returned from a 3000-mile road trip around Europe taking in sights in France, Belgum, Germany, Switzerland and Italy”.
At Lloyd Used Car Centre, our knowledgeable and friendly staff are on hand to help you find your perfect car. It really is car buying made simple! Call or visit us today. Located in Kingstown Industrial Estate just off Junction 44 of the M6.
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*Reece’s lie is that he’s good at golf! We’re sure you’re not that bad Reece…
