Meet the Lloyd Kia Carlisle Sales Team

This year, Lloyd Kia Carlisle were delighted to have been awarded European Kia Dealer of the Year 2024. This award was given as part of the annual Kia evaluation programme for outstanding performance as one of the best Kia dealers in Europe. Various points were evaluated on the application of standards, performance and customer satisfaction in the dealership.

As this is such an incredible achievement, driven by our dedicated team, we thought now would be the perfect time to not only introduce you to our newest members of the team, but also get to know our managers and long-standing sales staff members a little bit better.

We asked the team a few questions to learn more about them, both inside and outside of the showroom. Read on to get to know the fantastic people that make up Lloyd Kia Carlisle Sales team!

Roy Holliday - Head of Business

Were you proud of the team when Lloyd Kia Carlisle was awarded European Kia Dealer of the Year 2024?
"I couldn’t put into words how incredibly proud I was of the team. We worked off-site for the majority of the year so to receive the award during a year where some of the staff were working remotely is testament to the amazing work and customer care culture we try to cultivate here at Lloyd Kia".


Which actor would you want to play you in the movie about your life?
"My late father-in-law said I reminded him of Paul Newman, not so sure myself but I’ll take it! Definitely wouldn’t be a box office hit though..."

Paul Frost - General Sales Manager

What’s your favourite thing about the Kia brand?
"I love how well positioned the brand is; They have a huge range of models, and the balance of value, quality and style is brilliant".

What superpower would you like to have and why?
"If I could pick one superpower, it would need to be the ability to fly. It would free up so much time if I could just fly, a bit like superman!"

Darren Cattell - Used Car Sales Manager

What advice would you give someone wanting to start their career in the automotive industry?
"Car sales goes beyond just selling cars. It involves building relationships with customers, understanding their needs, and providing exceptional customer service throughout the sales process. Your product knowledge will help you give the best advice and instil trust".

What’s your favourite way to relax after a busy workday?
"A good walk with the dog".

Jonny Edgar - Transaction Manager

What does a typical day look like in your role as a Lloyd Kia Transaction Manager?
"A typical day at Lloyd Kia, first of all we start with a coffee, switch the computer on and sit and have a morning meeting with the sales team, looking over the previous day and the day ahead. I will make sure all the paperwork and funding are in place for the handovers for the days ahead. The rest of the day will be helping the sales team deliver a true Lloyd experience".

Tell us 2 lies and 1 truth about yourself!*
1. In my younger days I was mascot for Tottenham hotspur.
2. I’ve had a hole in one at golf.
3. I love spicy food.

Curtis Bennett - Sales Executive

What’s your favourite thing about your role?
"What I love about the role is the staff I work with. They are like a great bunch of mates and we socialise outside of work as well. A cheeky after work pint is always on the cards!"

If you could have a virtual coffee with any famous person, who would it be?
"Richard McNamara- singer and guitarist for my favourite band. The guy is just a legend, and I have so many questions!"

Katherine Eckersley - Sales Executive

What does a typical day in your role look like?
"Its always different, but a typical day would be handling enquiries that come in via the internet or telephone. Helping customers who come in the showroom and preparing for customers coming in to collect cars. Each day is very different but its all about organisation and planning, and being able to react to situations as they come efficiently".

Tell us something about yourself that most people won’t know.
"Most people won’t know that I am a ¼ Spanish".

Can you tell us about your career journey with us, from where you started to how you got to where you are today?
"I started in Sales at Lloyd Motor Group in February 2006 having spent the previous 4 years working as a Civil engineer on the Railway.  The transition to an office-based job was very strange at first but very soon it all felt very natural, and the role appealed to all my best attributes.  I have stayed working in sales from day one and I enjoy that the harder and more effectively I work, the more rewards I reap from this. I have created a large customer base and enjoy the daily interaction as it always keeps me on my toes".

Tell us something about yourself that most people won’t know.
"Most people don’t know that I played the piano from the age of 5 up until I was 18.  I passed 9 exams with the London college of music and had to show a high level of commitment, dedication and perseverance to get there. Although I haven’t touched the keys for a long time, learning a musical instrument to this level taught me a lot more than just being able to play. It taught me to not give up and to persevere and keep going at things, which are all attributes that help in my job today".

What advice would you give someone wanting to start their career in the automotive industry?
"Start straight away…it’s an amazing opportunity to meet new people and build relationships with customers, understand their needs, and provide exceptional customer service throughout the sales process!"

What’s your favourite way to relax after a busy workday?
"I love to spend time with my family".

James Griffiths - Sales Executive

Why did you want to work for Lloyd Motor Group?
"I wanted to work for Lloyd Motor Group as they have a good name and reputation locally. There are plenty of cars to choose from to sell and due to the length of time the company has been running, it provides great job security".

Tell us something about yourself that most people won’t know.
"I once worked in a mobile phone shop in town and sold a phone to Rab C Nesbitt (real name Gregor Fisher)"

Ross Sanderson - Sales Executive

What’s your favourite thing about your role?
"Meeting all kinds of people from every walk of life".

What’s one thing on your bucket list that you really want to do?
"Everest basecamp trek and climb Island Peak Mountain which is 20,305 feet".

Ryan Tibbins - Vehicle Progressor

What’s your favourite thing so far about your role at Lloyd Kia Carlisle?
"There is many aspects of the role I enjoy but my favourite would probably be the amount of people I interact with and build relationships with various departments but second to that would probably be taking photos of the cars. The job role itself has given me many opportunities to grow skills and learn new things".

What's your favourite hobby or activity outside of work?
"I have been trying to get into golf over the past couple of months and most recently took part in the Eden Valley Hospice charity golf day through Lloyd Kia which was a great day out".

Emma Wilkinson - Senior Account Manager

What does a typical day in your role look like?
"The role can be very varied. We have fleet vehicles going out daily to end users, so I liaise with the valet team and ensure the cars are on site and ready for the delivery companies. I do a lot of quotations for customers and these quotes can be for Kia as well as our other brands. I can also propose and follow through with finance mainly on contract hire.  Appointments with the decision maker can be held at the dealership or we go out to the business itself and have a thorough meeting with them on their business site. It is not just fleet drivers, but we deal with business owners locally and nationally and service our own key accounts daily. I do deal with a lot of demo request and part of being a business specialist dealer means I can offer extended test drives to customers, either with the dealership demos, or the demo program through our Kia Business Centre".

What was your first car and what do you drive now?
"The first car I had was a lovely two-toned silver and blue Mark 1 Ford Fiesta. I bought it from a local garage at the time. I only had it a short period before I bought a Vauxhall Corsa SRi as my first car on finance. I now drive the Kia EV6 GT Line".

Conveniently located just off the M6 at Junction 44 and near to the Carlisle by-pass, our Carlisle Kia dealership offers an excellent range of new and used Kia cars. Two distinct zones now separate the showroom, comprising of a ‘customer zone’ and a ‘display zone’, allowing you to explore the Kia range with freedom. In addition to the new-look showroom, we have introduced a new interactive system offering a 360-degree visualisation of any Kia model. We look forward to welcoming you soon.

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