Service Advisor

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Fantastic opportunity for a talented BMW Service Advisor to lead the team at our exciting newly acquired Retail Centre at Lloyd North Tyneside BMW & MINI (Silverlink).

Salary: Basic £26,000 Per Annum OTE £34,000

Hours: 40 Hours per week 

Role responsibilities:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries/issues.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Sell customer repairs/parts etc., and finalising the invoice on completion.

An ideal Service Advisor will hold the following skills and experiences:

  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.

Rewards and Benefits: 

  • 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday. 
  • Healthcare cash plan. 
  • Employee vehicle-discount schemes. 
  • Highstreet discounts 
  • Childcare vouchers. 
  • Cycle to work scheme. 
  • Eyecare vouchers. 
  • Free flu jabs. 
  • Internal and manufacturer training. 

About Lloyd Motor Group: 

Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group now has 7 BMW & MINI Retail Centres, 5 modern Bodyshops, 4 Land Rover Retail Centres, as well as representing Volvo, Kia, Volkswagen and Honda motorcycles and Motorrad. 

To apply for this position, please click on the link below to submit your CV. PDF Format only.  

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Benefits of Working With Us

Healthcare plans benefit icon

Healthcare Plans

Medicash healthcare cash plan is available for all colleagues.

Holidays benefit icon

Holidays

30 days of holiday a year. Plus an extra day off on your birthday.

Retail discount scheme benefit icon

Retail Discount Scheme

Highstreet discounts and cashback opportunities.

Refer a friend scheme benefit icon

Refer a Friend Scheme

Colleague incentive of £500 for recommending great people to join us.

Great facilities benefit icon

Great Facilities

We take pride in our state-of-the-art working environments and facilities.

Staff parking benefit icon

Staff Parking

Free staff parking at the majority of our sites or subsidised parking.

Customer Reviews

4.7/5

Rating based on 5,651 verified reviews

Rating based on 5,651 verified reviews

BMW-Logo
Very pleasant and experienced.
Ged Alan
Colne BMW - August, 2024
Land-Rover-Logo
Excellent service from start to finish
Gavin Oxburgh
York Land Rover - December, 2023
Honda-Motorcycles-Logo
Very good customer service, they drop price, give me full tank of fuel, free earplugs and smile a lot. Recommended.
Marcin Gala
Carlisle Honda Motorcycles - February, 2024
Lloyd-Bodyshop-Logo
10/10 would come again.
Edward Mullock
Carlisle Bodyshop - January, 2024