Sales/Warranty Administrator

An exciting opportunity has arisen for a Sales/Warranty Administrator to join Lloyd Volvo/KIA based in Levens.

Salary: £11.75 Per Hour
Hours: 32 hours per week - flexible working hours will be considered.

Role responsibilities:

This is a dual-role position to support the team when required, candidates will collaborate closely with the Sales team, covering both Sales and Warranty responsibilities.

Sales Administration Role Responsibilities:

• Work closely with Sales Executives and Sales Management to process vehicle invoices, tax cars and register warranty information on vehicles.
• Help Sales Executives with ownership changes, used car taxing and cherished plate transfers.
• Ensure all customer data and vehicle records are kept up-to-date, accurate and secure in line with GDPR requirements.
• Maintain accurate and clean vehicle stock books and reconciling month end reports.
• Be competent in registering new vehicles using government RAV (formerly AFRL) systems.
• Be comfortable in managing a high volume of transactions and prioritising workloads.
• Work with other internal and external retailers to process vehicle transfers and new vehicle swaps.
• Work with Sales Management to provide specification details and transfer the correct paperwork with vehicles being traded at auction.

• Ensure all administrative functions within the warranty department are carried out in accordance with company policy.
• Review warranty reporting systems with the line manager to identify improvements where possible.
• Administer warranty policy in the best interests of the retailer, manufacturer and customer.
• To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
• Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.
• Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives.
• Inform all relevant staff of forthcoming recall campaigns and changes in warranty / goodwill / repair procedure.
• Maintain knowledge on all warranty procedures and documentation. Support other staff members on all warranty related matters.

Rewards and Benefits:

• 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.

• Healthcare cash plan.

• Employee vehicle-discount schemes.

• Highstreet discounts

• Childcare vouchers.

• Cycle to work scheme.

• Eyecare vouchers.

• Free flu jabs.

• Internal and manufacturer training.

About Lloyd Motor Group:

Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, North Yorkshire, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group now has 7 BMW & MINI Retail Centres, 5 modern Bodyshop’s, 4 Land Rover Retail Centres, as well as representing Volvo, Kia, Volkswagen, INEOS Grenadier and Honda motorcycles and BMW Motorrad.

To apply for this position, please click on the link below to submit your CV. PDF Format only.  

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