Apprentice Service/Parts Advisor

Lloyd West Cumbria KIA - Apprentice Service/Parts Advisor

Permanent, Full Time, Monday to Friday

We have a fantastic opportunity for you to kick start your career working with one of the most prestigious automotive brands.

With a premium centre, you will obtain a high-quality education. We believe in investing in our employees and helping them grow both personally and professionally. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported at every step of the way. Our apprentices obtain a nationally recognised qualification upon successful completion of the programme.

The Role:

• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
• Advising on technical queries/issues.
• Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
• Sell customer repairs/parts etc., and finalising the invoice on completion.
• To serve and issue stock to both internal & external customers ensuring the parts department standards are met.
• To receive, correctly identify and warehouse incoming stock and to advise management if stock is low.
• Ensuring best practice housekeeping standards are maintained for both stores and retail section of the Parts Department.
• Ensuring promotions and practices produced by Parts Management are promoted when speaking to customers.
• To participate in the annual formal stock check.

The Training:

Qualification: Level 2 Customer Service

Apprentices receive their off-the-job training at the state-of-the-art Manufacturer's Training Centre. This guarantees consistent training across the UK and enables our apprentices to study the most up-to-date products and technology. During the course, the training is conducted in both workshops and classroom settings.

Applicants must possess the following:

• GCSEs grades 4 or above in English, Maths and two other subjects (or equivalent qualifications)

• Team player

• Dependable and punctual

• Attention to detail

• Ability to operate well under pressure

Rewards and Benefits:

• 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.

• Healthcare cash plan.

• Employee vehicle-discount schemes.

• Highstreet discounts

• Childcare vouchers.

• Cycle to work scheme.

• Eyecare vouchers.

• Free flu jabs.

• Internal and manufacturer training.

About Lloyd Motor Group:

Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, North Yorkshire, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group now has 7 BMW & MINI Retail Centres, 5 modern Bodyshop’s, 4 Land Rover Retail Centres, as well as representing Volvo, Kia, Volkswagen, INEOS Grenadier and Honda motorcycles and BMW Motorrad.

To apply for this position, please click on the link below to submit your CV. PDF Format only.  


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